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Non-Voice Services

Medical Billing

We provide professional Medical Billing service dedicated to meeting all of the insurance and patient billing needs of your practice.  We offer a variety of highly personalized services, which can meet the needs of most any type of specialty.  Our services are specifically designed to meet the needs of individual and small group practices. We ensure that each client (and their billing) will have our complete and undivided attention!

  • Entry of Demographics and Charges
  • Entry of Payments
  • Coding
  • Analysis - AR
  • Callers – AR
  • Reports
  • General Information

Claims Processing

We bring you a whole variety of health insurance claims processing solutions to help you manage your claims efficiently. Our solutions has increased the efficiency and effectiveness of our clients Claims processing and administration operations.

Altech offers the Claims processing services to Healthcare industry:

   Payer Services

       •  Paper Claims Processing

   Providers Services

       •  Workers Compensation Claims Filing
       •  Revenue Cycle Management
       •  Managed Care Contract Cataloguing

Medical Coding Services

Our experienced Medical Coders are certified by the AAPC (American Association of Professional Coders) and offer state-of-the-art procedural and diagnostic coding across major medical specialties. Our medical coding services follow the coding process through a structured methodology that has worked well for large clients.

Our coders are proficient with:

  • CPT, ICD-9, and HCPCS coding across various specialties
  • Insurance and governmental regulatory requirements
  • Payer-specific coding requirements
  • Software like ENCODERPRO and CODERITE

The services covering

  • Medicare Reimbursement
  • Preparing Medicare Claims
  • Medicare Compliance
  • Denial Management
  • Compliance

Transaction Processing

Speed, accuracy, and reliability are our strength of BPO Services in Transaction Processing. The Transaction Processing team consists of professionals with extensive experience in a diverse range of vertical domains, back office processes and process migration.

Transaction processing applications include

       •  Check/Item Processing
       •  Credit Card Processing
       •  Claims Processing
       •  Skip Tracing
       •  Medical Billing
       •  Mortgage Account  Management
       •  Application Processing
       •  Order fulfilment
       •  Information verification and confirmation
       •  Invoice processing
       •  Account maintenance and changes
       •  Insurance Claims Processing
       •  Electronic Payment Processing
       •  Remittance Processing for Retail
       •  Coupon Processing
       •  Revenue Processing

Data Management Services

Our Data Management services cover the entire gamut of data related activities right from acquiring raw data (often from heterogeneous sources) to building a knowledge base. The information life cycle processes managed by us are represented in the diagram below.

The data acquisition process involves capturing fresh information by contacting the authentic source / accessing the authentic source of data. The process involves outbound calling / web mining using internet. 

Every database periodically needs to be validated. The data validation process involves verifying the data present in the database by making outbound calls / accessing information from the web.

Some databases may be incomplete or may have gaps. Update of data involves identifying and filling the gaps in the database by a contact process. Our services ensure accurate and reliable data thereby largely improving integrity of the database.