Altech technology is state-of-the-art, giving you the leading edge in your customer program.
AltechBPO has seating capacity of 300 with fully equipped Conference room and Data center.
The infrastructure has been designed to provide redundancy in the network and equipment; ability to integrate / manage all technologies. Best in Class Equipment; have been used to provide uninterrupted, quality service to the customer.
In order to meet today's demanding call center requirements we have developed substantial technology capabilities, including Internet enabled workstations for today's multi-channel contacts.
For optimal efficiency, our technical staff develops our programs in-house to meet your requirements. Our technology foundation is state of the art to provide optimal efficiency to our clients.
Our technical experts are specialists with multiple years of call center technology experience and are focused on program requirements, accuracy, quality, and system's effectiveness.
We have in place well designed Business Continuity Plan and Disaster Recovery Plan. We have installed CCTV's at strategic locations and smoke detection system in Data Center .