There are certain processes which are unique to certain industry verticals. For example, the Insurance industry and healthcare industry have a separate claims processing function. All processes related to processing and settlement of claims can be managed by us. These services normally are a combination of contact management and data management services.
Telecom
The service offerings ranges from campaign management using IVR services, billing management and handling and live inbound helpdesk support for Telecommunications industry where the ability to retain and up-sell to existing customers and grow their customer base is paramount to business success
- Inbound Services
- Customer Care Services
- Billing Queries
- Collections / Call backs
- Account Management
- Back Office
Banking & Financial Industry
By outsourcing financial processes to us the Banking and Financial industry can decrease cost and enhance quality. We provide process specific expertise and knowledge of the financial industry. We have the experience to deliver the highest quality of work in the financial industry, according to your scale.
- Transaction Processing
- Mortgage Services
- Accounting Services
- Collection Services
- Banking Services
Insurance
Our deep process capabilities and domain expertise, strong quality orientation, state-of-the-art infrastructure and well developed offshoring methodologies, to deliver premier Insurance services. We have a strong understanding of different lines of the Insurance Business Life & Annuity, Reinsurance, Mortgage, Health and Property & Casualty.
- Claims Processing
- Policy Administration
- Customer Acquisition
- Billing & Payments
Healthcare
With extensive domain expertise in Healthcare, AltechStar provides end-to-end Healthcare services. AltechStar backs its Healthcare BPO practice with centers of excellence encompassing profiled teams, workflows, process compliance management, and enhancements that streamline back office processing.
- Medical Transcription Services
- Medical Billing Services
- Medical Coding Services
- Claims Processing Services
- Document Management Services
Publishing Industry
With our services to publishing industry, Client can increase reader interaction, generate additional revenues, strengthen loyalty, raise your profile and reduce production costs.
Database Management Services
- Data Validation / Verification
- Data Updation
- Data Acquisition
- List Building
- Data Structuring
- Data Conversion
- Document Management
Subscription Management Services
- Subscription Requests
- Subscription Renewals
- Controlled Circulation
- Paid Subscriptions Sales
- Lapsed Subscribers Acquisition
Research Support Services
- Internet Research
- Desk Research
- Telephone Research
- Data Research
- Telephone Interviewing
- Content Building
- Data Analysis
- Company Profile Research
